Privacy Policy - This Way Up Fitness
Effective Date: June 1, 2025
Privacy Policy
At This Way Up Fitness, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, store, and safeguard it.
Who We Are
This Way Up Fitness is an in-home, gym-free fitness service provider for Adults 50+
Email: info@thiswayupfitness
Website: www.thiswayupfitness.com
Information We Collect
Personal Information:
• Name
• Email address
• Phone number
• Mailing address
• Emergency contact (if provided)
• Date of birth (optional)
• Gender (optional)
Account Information:
• Username
• Encrypted password
• Membership status
• Purchase history
• Program progress
Health and Fitness Information (voluntary):
• Height and weight
• Fitness goals
• Mobility limitations
• Injuries
• Medical conditions you choose to disclose
• Exercise preferences
Payment Information:
Third-party providers securely process payments. We do not store complete credit card information.
Website Usage:
IP address, browser type, device information, operating system, pages visited, time spent on the site, and referral sources.
How We Use Your Information
We use your information to:
• Deliver fitness programs
• Manage memberships
• Process payments
• Ship Starter Kits
• Provide customer support
• Send updates and newsletters
• Personalize workout recommendations
• Improve our services
• Maintain account security
Live Classes
Live sessions may use third-party platforms. Classes may be recorded for members. Use of the camera and microphone is always optional.
Email Communications
We may send newsletters, fitness tips, promotions, and program updates. You may unsubscribe at any time.
Cookies
We use cookies to remember preferences, improve performance, keep you signed in, and measure website traffic.
Sharing Information
We do not sell your personal information. We share information with trusted providers, such as payment processors, hosting providers, email platforms, streaming services, and shipping companies, only when necessary to operate our business.
Data Security
We use SSL encryption, secure payment processing, password protection, limited staff access, and secure cloud storage to safeguard your information.
Retention
Personal information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights
You may request access to, correction of, deletion of, or a copy of your personal information, withdraw consent where applicable, and opt out of marketing communications.
Canadian Privacy Compliance
This Way Up Fitness is committed to complying with applicable Canadian privacy laws, including PIPEDA and applicable provincial legislation.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 without appropriate parental consent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to this Policy
We may update this Privacy Policy periodically. The revised effective date will appear at the top of this document.
Contact Us
This Way Up Fitness
Email: info@thiswayupfitness.com
Website: www.thiswayupfitness.com
Our Commitment
At This Way Up Fitness, we are committed to protecting your privacy while helping you Elevate Your Fitness Journey™.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.